Returns Policy

Kids Bargains offers a 30-Day Money Back Guarantee. If you are not completely satisfied with your purchase, you may return it to us for a refund, store credit or exchange (less the shipping fees) on all unused merchandise in new condition. We will not accept used, dirty or washed products. Policies regarding items that are not covered by the 30-day return period are specified on the products' individual pages. Certain products offered with Free Shipping will have the shipping fees deducted from your refund if returned to us. If your order is already in transit, we will not be able to cancel or make any changes to it. If an order is refused at delivery, our actual full shipping costs (to shipping address and back to us) will be deducted from your refund.

1. Please Contact Us to request a Return Authorization Number and provide the following information:

• Order number
• Reason for return
• Return/Exchange/Replace

2. We will give you an RMA number for your order. Without prior authorization, we will not be able to accept any returns.
3. Return the merchandise with all of its original parts, accessories, packaging, and materials.
4. Pack the merchandise carefully, enclose a copy of your original order confirmation or a letter with your full name and address, and return it to:
Kids Bargains
126 Stryker Lane
Hillsborough, NJ 08844

Please Note: We can only refund shipping costs if the return is a result of our error, otherwise, all shipping & return shipping fees are NON-REFUNDABLE for all products.

• We will exchange or issue credit within 14 business days of receiving item(s).
• RMA numbers must be obtained no later than 30 days from the date the product was shipped. After 30 days, all product returns must be handled directly by the manufacturer or warranty provider.
• All products must be returned in like-new condition, including original packaging, all documentation and accessories. Charges will be applied for all missing accessories or parts.
• Kids Bargains will not accept items that have been physically damaged or misused. If we do accept it, a 15% restocking fee will be withheld/charged.
• Please allow 1-2 weeks for all refunds.
• Claim for missing accessories or product not as advertised must be reported within 15 days from the date item is shipped.
• Please read the warranty included with each product if you need assistance with a product 30 days after purchase.
• Your credit card is only charged for items available at time of purchase, backordered merchandise is not charged to your credit card.
• If we send a carrier to pickup your item(s) at your ship-to address, we will request 3 pickup attempts. If carrier is not able to pick up the item(s), you will need to ship it back to us at your own cost, and our actual pickup and shipping costs (carrier coming to you to pickup the items) will be deducted from your refund.

Please check your order immediately upon arrival contact us with any damages or errors within 7 days or arrival. Kids Bargains must report all damages immediately to the carrier for inspection. Claims issued on damaged or lost orders can take the carrier 7-10 days to process. Once a claim has been initiated and processed, a replacement will be sent. If products arrive damaged, we will replace the damaged parts. Sometimes products or parts get damaged during delivery.
Important: If any package appears even slightly damaged during delivery, please write "PACKAGE DAMAGED" on the paper that you are signing to confirm delivery. If any package is heavily damaged, you may refuse delivery. This will allow us to ship a brand new product to you in a short amount of time. If a package arrives damaged, please notify us as soon as possible.

Kids Bargains is committed to providing top quality merchandise and will work closely with our manufacturers to ensure product integrity. However, should you receive an item that is defective or damaged, please contact us via e-mail us or toll-free (800) 563-0221. Kids Bargains reserves the right to replace the defective parts or ship out a new item and is unable to accept cancellations on merchandise after it arrives, but we will make an effort to correct the order. Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces. After 30 days of receipt, Kids Bargains cannot replace defective items and we will refer all issues regarding defective merchandise to manufacturer for warranty processing, if applicable.

Certain products are non-returnable, these products are marked on the product page. Also, to ensure product integrity, health and hygiene protection, Kids Bargains is unable to accept returns on any of the following kinds of items: Diapering Accessories, Diaper Bags, Diapers, Diaper Pails & Liners, Potty Seats, Feeding Accessories, Breast Pumps, Bottles, Bottle Brushes, Nipples, Rattles, Sterilizers, Wipes, Thermometers, Pacifiers, Bathing Accessories, Lotions & Powders or Personalized items.

Please contact us with any questions, we will make every effort resolve any and all questions or problems.

We understand the need to keep our customers' information private. We have installed industry leading privacy and security monitoring applications to safe-guard your information. During an order process, all of your private information will be hidden and guarded using SSL (Secure Socket Layer) technology to prevent outsiders from seeing it. Your credit card information is only used for authorization, we do not keep a record of your card number in our systems.

We only accept US currency. Several types of payment methods are available: Credit Cards Online, Credit Cards via Phone, PayPal, Cashiers Check and Money Orders. We do not accept COD payment of any kind at this time.

We cannot accept orders requesting company checks or personal checks.
Your credit card is only charged when your order is approved and processed. Credit card orders are subject to verification by the card issuing bank. For your protection, orders shipped to an address other than your billing address may require additional verification.

CREDIT CARD Online: We accept Visa, MasterCard, Discover, and American Express. We do NOT charge "surcharges" for credit card transactions.

Credit card payments are authorized online in real time. You will be informed immediately if your credit card is declined. If declined, you may check the accuracy of the credit card number and expiration date, or choose a different card to try. Your order will NOT be sent unless the credit card number you entered is authorized. Once accepted, the authorization process allocates the total amount of the order.

You should provide us with a working phone number in order for us to contact you to confirm your order and in case of problems with your order.

KidsBargains is very aggressive in getting law enforcement involved in cases of obvious credit card fraud. Do not try it here or ANYWHERE for that matter!

CREDIT CARD via Phone: If you do not feel comfortable transmitting your credit card number and other information on the Internet, we suggest you place an order over the phone by calling our Customer Service department at 1-800-563-0221. We'll charge your credit card manually.

PAYPAL: We do accept PayPal, however, if you fund your PayPal account with a credit card, we would suggest to use credit card directly. PayPal orders normally get delayed due to credit card confirmation and verification process.

CASHIER'S CHECKS & MONEY ORDERS: We do accept Cashier's checks and Money orders, but not personal or company checks. Please print your email order confirmation page and include with payment. Mailing instructions will be provided after you complete your order. We will ship your order once payment is received.

Typographical Errors: Kids Bargains does not hold any responsibilities and is not obligated to fulfill orders with incorrect pricing or product specifications due to typographical errors. We shall have the right to cancel or refuse any such order without liability.

The products shipped remain the property of Kids Bargains until paid in full. Any legal expense toward collecting bad debts are buyer's responsibility.

All orders will be processed and shipped the next business day, unless otherwise stated on the web site. You can expect to receive in-stock items within 2 - 5 business days. Occasionally items ordered together may be shipped separately. There is no additional shipping charge for back ordered items. We will notify you via email of any delay greater than 2 weeks.

All shipping fees are calculated directly by UPS or USPS using your shipping destination and the weight of your order.
Kids Bargains has chosen UPS as its primary delivery service for its prompt, dependable ground and air delivery services. Shipping prices are subject to change without notice.
When shipping Internationally, we only use USPS Priority Mail (6 to 10 day) service because that provides you with a tracking number.

We currently bill and ship to USA and Canada only. We sincerely regret that we are unable to process and ship to any other country at this time.

We do ship to APO/FPO and PO BOX addresses using USPS Priority Mail.

UPS ground service is now available to Alaska and Hawaii. Please contact us about Next Day Air or 2nd Day Air when shipping to these states. Kids Bargains may choose the U.S. Postal Service as an option for shipping to Alaska or Hawaii. Any Free Shipping Offers exclude Alaska and Hawaii. WE DO NOT SHIP TO PUERTO RICO.

7.00% Sales Tax will be added to New Jersey Residents ONLY.

UPS Large Package Conditions: Your UPS domestic or UPS Standard to Canada package is considered a Large Package when its length, combined with twice the width plus twice the height, exceeds 130 inches and is equal to or less than 165 inches.
Large Packages are subject to a minimum billable weight of 90 pounds and have a Large Package Surcharge of $40 on all UPS domestic packages, including Hundredweight and Standard to Canada packages, when the size of the package exceeds 130 inches (330 cm) in length and girth combined.

Most in-stock orders are shipped from our facility within 24 hours. Ground shipping time will usually be 2 to 5 business days, depending on where you live. This means you can expect to receive your package 2 to 5 business days after you place your order. Please note: UPS 3 Day Select, Next Day Air and 2nd Day Air delivery is based on business days. For example, an order placed on Thursday, 3 Day Select, will not arrive until the following Tuesday. Please do not count weekends and holidays when calculating expedited shipping times.
You will receive an e-mail confirmation and a tracking number when your order is shipped.